Terms & Conditions | Ramshivay.in
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Terms & Conditions
Welcome to www.ramshivay.in, a spiritual platform offering pure, authentic, and energised products. By accessing our website and placing an order, you agree to comply with the following terms and conditions.
🔹 1. Product Authenticity
- All spiritual items such as malas, yantras, and bracelets are available in both non-energised and energised (siddh) forms.
- Products marked with “RAMSHIVAY ASSURED” include a physical certificate verifying authenticity and purity.
- Select items may also include lab certification, as mentioned in product details.
- Every order includes a complimentary spiritual gift as a blessing from our side.
🔹 2. Energised (Siddh) Products
Energisation (Siddhi) requires additional spiritual processing time of 1–3 working days before dispatch.
- Once energised, products are aligned to your Naam (Name) and Gotra.
- Cannot be cancelled, returned, or reused.
If such an order is refused at delivery, the product will be respectfully immersed in a sacred river as per spiritual protocol. No refunds will be issued.
🔹 3. Order Processing Time
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Non-energised items: Dispatched within 1 working day
-
Energised items: Dispatched within 1–3 working days
🔹 4. Delivery Timeline
-
India: 4–6 business days after dispatch
-
International: 15–25 business days (liquid items are not shipped internationally)
🔹 5. Shipping Partners
We partner with reliable courier services to ensure safe and timely delivery, including:
- Xpressbees
- Delhivery
- Shadowfax
- E-kart
- Valmo
- DTDC
- India Post
- and other trusted logistics providers
🔹 6. Payment Terms
-
₹0 – ₹500: Prepaid only + shipping fee
-
₹501 – ₹1500: Free shipping (Prepaid only)
-
₹1501 and above: Cash on Delivery (COD) available
🔹 7. Customer Support
For order updates, queries, or assistance, please contact us via WhatsApp:
📞 +91-9992046060
🔹 8. Acceptance of Terms
By placing an order on our website, you confirm that you have read, understood, and agreed to these Terms & Conditions.